Why can’t I save my record?
If you are getting an error message when you are trying to save an object record such as “Not all the data entered is valid, please correct all errors”, look for a red outline to one or more of your fields.
If a pick list field is outlined in red this means that the term you have entered is not a valid term. You’ll need to select an existing term from the pick list, or create a new one if the term you want to use doesn’t exist yet. For more information on creating pick list terms, please see the Pick List fields section of the help topic Different types of fields.
What can I do if I can’t find the field I am looking for?
Object fields are divided into the different cataloguing screens (Create Screens). Many fields are common for all the Create Screens, while other fields are specific to a certain screen. The Specimen Category field, for example, appears in the Natural Science and Archaeology Create Screens but not in the others.
If you can’t find the field you are looking for, check to make sure that you are in the correct Create screen. You can do this by checking the heading at the top of your screen. This will display the name of the record type, such as Art or History.
If you have a request for a particular field, please make a suggestion on the eHive Customer Support Portal.
How do the pick list fields work?
Pick list fields enable you to create and use a standard set of terms. This helps ensure that common terms are entered consistently. New terms can be added at any time, and once terms have been created they will be available every time you access that particular field.
How to create a new term in a pick list field
- Click on the Term Pick List button. This will take you to the Term Pick List window.
- Click on the New Term button.
- Enter your new term in the Term field. You will now see your term in the term list.
How to select an existing term
Type directly in the field. Select your term from the drop down list or click on the View All Terms link to go to the Term Pick List.
Click on the Term Pick List button and select a term by highlighting it, then clicking on the Use Selected Term button.
How to rename terms
Use the Edit button on the Term Pick List window. You can only rename a term to a name not already in use.
How to delete terms
Use the Delete button on the Term Pick List window. You can only delete terms that are not in use. You can see the records that currently link to a term from the Linked Records column.
For full instructions on creating pick list terms, please see Pick List fields section of the help topic Different types of fields.