If you wish to close your account, please let us know via info@eHive.com. If you would like to download your content before closing your account please see the topic on Creating a report of your own records.
What will happen to my data?
Deactivating your account means that you will no longer be able to sign in to eHive and you will be closing the account for your collection or organisation. If you deactivate your account, all private and public content relating to your account will be removed from eHive and any of the communities you belong to. Vernon Systems will hold the data for a set amount of time, to protect against any mistaken closures and potential loss of your data.
Can I pass the management of the account to someone else?
If you want to keep your account active, but you don’t want to be the administrator, you can change the information on the Your Details page.
- Sign in to your eHive account.
- Click on the Account Settings link in the My Account Section of your homepage.
- Click on Your Details.
- Enter the details for the new administrator of the account.
- Click the save button.
New administrator’s should also consider changing the password used for login to ensure that account access is limited to current users. Instructions for this can be found in the section on changing your password.